Expert maternity, boudoir & dog photographer in NYC

Great idea for a romantic evening: the Four Seasons Hotel Concierge serves up love & luxury

Posted by on Oct 12, 2012 |

New Yorkers move at a pretty good clip. Visitors and residents alike have a lot to do and see.

Out of time to plan the perfect, romantic night?

What do you do when time has run out to plan an impressive, romantic evening?

You whip out the cell phone and make arrangements to stay at New York City’s lovely Four Seasons Hotel. And you make sure the passionate and driven Randy Ross, Concierge, is on duty.

When you’ve run out of time to plan an anniversary, birthday or heaven forbid, Valentine’s Day, just mention it to Randy.

Such a situation came up for an earnest gentleman guest who needed last-minute dinner reservations on Valentine’s Day. It couldn’t be just any dinner, it had to be a special dinner.

Randy knew that the good stuff on Valentine’s Day fills. Despite being direct-dialed in to everybody who is anybody, ‘unavailable’ and ‘not an option’ occasionally mean exactly that.

    Even for the uber-connected, top-of-the-line hotel concierges, occasionally ‘unavailable’ and ‘not an option’ mean exactly that

What’s a guy to do?

Randy laid out the plan…

  • upsell the room (roughly $1,500 a night) to a studio suite ($5,000 a night) on the 50th floor, with
  • a separate living area, with
  • a bay window offering up a stunning view of Central Park, and
  • enjoy room service

luxury celebrations in NYC; the Four Seasons Hotel amazing concierge
View from a Four Seasons NYC Hotel suite on the 50th floor

The man obliged.

Little did he know, however, that it wouldn’t be the usual room service.

Randy added, “We’ll take care of you. You’ll look like a hero.”

Great room service gets even better

Randy elevated the dependably superb room service to an even greater height; he had proper menus typed up just for the couple. He had rose petals strewn all over the bed and bath. And to make sure some good, clean fun would be had by all, he delivered a bottle of Bulgari bubble bath (just try and find that on your own) to the room.

The staff set up a proper dining table with exquisite linens and silver in the living area of the suite and treated their guests to an intimate and discreetly private dining affair.

What woman wouldn’t feel like a queen after that New York experience? She had the view, the space, the food, the bath and the ultimate luxury, a man who’s a champ at showing how he feels about her.

The Concierge scores again!

Service expectations at the best hotels run high, especially for making the impossible appear effortless. When I asked what made it all worthwhile, Randy answered, “It’s simple. It absolutely makes my day when guests thank me or even give a little feedback about a restaurant or show I recommended.”

One guest was so impressed with Randy’s service that he bought him two first class tickets to any city in the world Randy wanted to go.

Talk about affirmation…

Remember to say Thank You

The next time someone does something nice for you, please don’t forget to acknowledge it. You don’t need to splurge on airline tickets, but the ripple effect of making someone’s day is a lovely – and wide-reaching – stamp on humanity.